Service-oriented University Administration

In the field of start-up promotion, we are always concerned with the question of the needs of our customers. We develop business models that solve customer problems and are tailored as closely as possible to the needs of our customers.

The administrative units of a university also solve problems for other stakeholders inside or outside the university. The workshop addresses this issue and focuses on the needs of these internal and external clients. In addition, the workshop will examine workflows and processes using concrete real examples and identify wastage of time and other resources as well as untapped potential. This is where we apply Lean Thinking methods.

The international SEPT program at Leipzig University is mainly responsible for the work package “Service-oriented Administration” and has conducted a first workshop at the Kenyatta University in June 2019 under the direction of Robert Meyer and Philip Friebel.


In the field of start-up promotion, we are always concerned with the question of the needs of our customers. We develop business models that solve customer problems and are tailored as closely as possible to the needs of our customers.

The administrative units of a university also solve problems for other stakeholders inside or outside the university. The workshop addresses this issue and focuses on the needs of these internal and external clients. In addition, the workshop will examine workflows and processes using concrete real examples and identify wastage of time and other resources as well as untapped potential. This is where we apply Lean Thinking methods.

The international SEPT program at Leipzig University is mainly responsible for the work package “Service-oriented Administration” and has conducted a first workshop at the Kenyatta University in June 2019 under the direction of Robert Meyer and Philip Friebel.